29 June 2008

Customer Service??

Do we really have a problem with employment? We must. I remember going to various places, corner stores, fast food places, coffee shops and the people who worked there actually helped you. Now, you're lucky to get a 'what do you want?' out of anyone.

This morning, I was at McDonald's getting some nice greasy breakfast. Since I'm allergic to egg, I usually get the sausage McMuffin (plus, I always state my allergy - you never know at some places). The girl behind the counter kept telling me I wanted the egg and then rolled her eyes at me when I told her eating eggs puts me in the hospital. When she practically threw my bag at me I'd had enough.

Where do these kids get these attitudes from?

I made a comment as I left that she really needed to learn some people skills and planned on contacting McDonald's by email. Well, that won't happen. Turns out McDonald's doesn't want anyone contacting them via email. They offer a Mon-Fri 9-5 number and a mailing address.

Does this mean they don't care, or that there are so many complaints that they would rather keep their heads in the sand. Either way, they should keep up with the times.

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